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Custom tools, automations & AI agents

Many industrial needs justify neither an ERP/MES program nor heavy development.

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Our approach

What we actually do

Many industrial needs justify neither an ERP/MES program nor heavy development: quality deviation tracking, supplier portals, workflows across five legacy systems, AI agents on technical documentation.

Vanguard Systems assembles the right mix for the site context: no-code automation (n8n, Make, Power Automate), lightweight databases (Airtable, Dataverse, PostgreSQL), AI agents via LLM APIs deployed on Azure or AWS Bedrock EU zone, custom web apps (Next.js) when no-code reaches its limits.

Always with industrial requirements in mind: confidentiality, OT/IT integration, audit trail, lifespan beyond 5 years.

Pneumatic automation cell on a conveyor line

Our expertise

Technologies

n8nMakeAnthropic ClaudePower PlatformAirtableOpenAIAzure OpenAIAWS BedrockPower AppsDataversePostgreSQLNext.jsREST APIsDockerSSO Azure ADKneatVeeva Vault

Use cases and references

Material flow automation through RPA
Re-design of the new raw material introduction process at a Swiss fine chemistry manufacturer. Solution delivered in three streams: end-to-end flow mapping and redesign with business stakeholders, Power BI BI on historical data to identify bottlenecks, RPA and Power Automate automation of the orchestration across five heterogeneous legacy systems (ERP, MES, quality, purchasing, safety).

Technologies used:

Power BIRPA UiPathPower AutomateERP integration
Quality deviation portal with AI assistance
Custom web app for a Swiss pharma manufacturer, deployed on the non-critical zones of a GMP site: structured deviation entry by operators, deviation analysis draft by an AI agent (Anthropic Claude via Azure to remain in EU zone) using LIMS and CMMS context, systematic human validation before submission to the official quality system. Airtable backend for fast iteration during the pilot, planned migration to Dataverse for production. Azure AD SSO authentication, full traceability of AI suggestions and their acceptance.

Technologies used:

Next.jsAirtableAnthropic ClaudeAzure OpenAISSO Azure ADDataverse21 CFR Part 11
Maintenance documentation AI agent for special-machine OEM
AI agent for the field technicians of a French-speaking Swiss special-machine OEM: orchestration via self-hosted n8n, retrieval of technical documentation and failure history via RAG, LLM call (Anthropic Claude via AWS Bedrock EU zone) to generate a contextual response, delivery on mobile and tablet in the workshop or at the end customer site. Live in 6 weeks, full transfer to the internal team after pilot.

Technologies used:

n8nAnthropic ClaudeAWS BedrockRAGPostgreSQLVector database

Frequently asked questions

How do we choose between a no-code tool (n8n, Power Automate), a lightweight database like Airtable or Dataverse, and a fully custom web app?

No-code tools such as n8n, Make and Power Automate suit orchestrating workflows across existing systems. A lightweight base like Airtable or Dataverse fits when you need a business tool with tracking, versioning and an audit trail over time. A custom web app in Next.js comes into play when no-code reaches its limits: customer portals, heavy user tools, offline requirements. The right choice depends on the site's context, not a default technology preference.

Can an AI agent process our data without sending it outside Switzerland or Europe?

For AI agents, Vanguard Systems deploys Anthropic Claude and OpenAI models as SaaS or via Azure OpenAI / AWS Bedrock EU zone to respect data sovereignty. On a pharma site under strict confidentiality constraints where cloud LLMs are not allowed, the answer is an on-premise deployment instead. The choice follows the client's confidentiality constraints, not a default setup.

How do you automate a flow that runs through several legacy systems (ERP, MES, quality)?

At a Swiss fine chemistry manufacturer, redesigning the new raw material introduction process took three streams: end-to-end flow mapping and redesign with business stakeholders, Power BI analysis of historical data to identify bottlenecks, then RPA and Power Automate automation of the orchestration across five heterogeneous legacy systems (ERP, MES, quality, purchasing, safety). The technical automation comes after the flow mapping, not before.

Can an AI agent draft a quality deviation analysis in a GMP environment?

Yes. On a pharma site, deployed on the non-critical zones of a GMP facility, an AI agent (Anthropic Claude via Azure, EU zone) drafts the deviation analysis from LIMS and CMMS context. Human validation stays systematic before submission to the official quality system, with full traceability of AI suggestions and their acceptance. The agent supports the drafting, it does not replace the quality decision.

How long does it take to set up an AI agent on technical documentation?

For a French-speaking Swiss special-machine OEM, the AI agent built for field technicians was live in 6 weeks: orchestration via self-hosted n8n, retrieval of technical documentation and failure history through RAG, an LLM call (Anthropic Claude via AWS Bedrock EU zone), delivered on mobile and tablet in the workshop or at the end customer site. Full handover to the internal team happened after the pilot.

Should we run n8n self-hosted, or use a SaaS tool like Make or Power Automate?

Self-hosted n8n is recommended for pharma sites and contexts where data must not pass through a third-party service. Make and Power Automate remain relevant for less sensitive workflows, especially when the client is already built around Microsoft 365. The choice depends on the confidentiality level required and the IT ecosystem already in place at the client.

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